We, at Rick Obey & Associates believe that our success is dependent on our customers satisfaction and we recognize that our future business will improve through their referrals.
Although we have not personally met, we have been working with Jim Derks since the Newport Boat Show in September. This is when we found our new boat, a 2014 450 Sundancer.
In working with Jim, he represented your company well and professionally. During many conversations, he spoke of you highly, as well your overall company. Jim is definitely an asset to your staff.
Also, towards the end of the deal, we started working more closely with Ashley. We found her to be also very professional and meticulous with the paperwork, etc.
We will be keeping in touch with Jim for our next upgrade in a couple of years. :)
Best of luck at the upcoming Fort Lauderdale Boat Show.
Scott and Deb Soucey
I want to take a moment to let you know what a pleasant and professional experience it has been to work with you and Rick Obey in our purchase of a new Sunseeker 76.
These kinds of transactions are often viewed by other brokers as just that - a transaction. But for those involved in the purchase of a new boat it is much more of an emotional experience. You and Rick recognized that and went to extraordinary lengths to ensure that I was well taken care of throughout the entire process.
Best regards, Phil
Victor Capote Jr.
We recently purchased a 105ft MY through Victor Capote Jr and could not be more pleased! Victor is a Top Notch Professional in every manner of the term. He is extremely knowledgeable, supportive and concerned with tailoring our purchase to our wants and needs.
We are novices in the marine world and this is our first purchased vessel but will not be our last. Victors patience and vast experience has solidified our trust and business as returning customers and would highly recommend his expertise to friends and family alike.
Sincerely, Fredrica Powell
As we approach the completion of our second year of ownership we, (owner, captain, and crew) wanted to extend our appreciations and pay respect to you and your staff for making the purchase, build, delivery, and warranty processes such a pleasurable experience.
Your expertise, communication, and follow-up during the build process was invaluable. The time and energy spent by you, your organization, and Sunseeker to ensure expectations were met was the foundation to the builds success. The boat was delivered on time, as ordered, and with all systems operating as designed. Quite impressive!
Also impressive was the response to our warranty needs and the subsequent product support your staff provided. We found them focused on our concerns, invested in the resolve, and sensitive to minimizing any inconvenience.
We cannot stress enough how encouraged we are to have affiliated ourselves with a dealer and a manufacturer that work together in unison to ensure customer satisfaction, product reliability, and an unparalleled purchase and ownership experience.
It is now easily understood why these organizations enjoy such customer loyalty. Congratulations on your business model and your team’s practices, inspiring!
With respect, admiration and gratitude,
Captain Lawre Casler
Barbara was a pleasure to work with. She was informative, friendly, and helped guide us in the right direction. We will be life-long boat owners thanks to her, and will use her again when it comes time to purchase a new boat.
Gary & Whitney Whitley
We are first time boat buyers in Northern California, are very detailed and expect Nordstrom quality service. We traveled to many boat shows, getting familiar with many makes, models and their fit and finishes. As you can imagine, we met many brokers as well.
We met Barbara at one of these Boat shows where she just really connected with us, and quickly distanced herself from many other brokers we'd met. She shared her knowledge and experience and quickly educated us on the market, yacht models to consider, and the tradeoffs. During the entire process, she listened to what we were looking for, asked relevant questions and used her expertise to advise us accordingly. She was on top of every inquiry we had, paid attention to detail and although Barbara lives in Southern California was able find the perfect boat for us in Galveston TX. She literally held our hands through the whole purchasing process which made this a very positive and educational process for us.
We are incredibly happy with our purchase and highly recommend her to anyone in need of a boat broker.
Two thumbs up for Barbara!
Paul & Silvia Kehoe
Yolanda Phinney is a persistent, dedicated, loyal, hardworking broker. Yolanda goes above and beyond what any other yacht broker does from her creative marketing, posting of open houses and persistent follow-up. I highly recommend Yolanda Phinney.
I'm training them to run their brand new 65 Sunseeker. She's a beautiful yacht with excited, wonderful owners. Thanks to Chris, and the team @rickobeyandassociates.
Captco on Instagram
I want to take a minute to say thanks to all the folks at Rick Obey & Associates.
I attended a Newport Boat Show and ran into Barbara Kaufman and she offered to help me find my next boat. She was aggressive and I liked that. A few weeks later my boat, listed with another, sold.
After an online search I found a boat in Florida that was perfect for Ruby and me. I remembered Barbara telling me that she has had several boats shipped from Florida to California so I contacted her.
Everything worked like magic from then on. We struck a great deal on the boat contingent on my inspection. It happened that Ruby and I were in the process of Closing on a home in Vegas at the same time my boat sold so we needed a lot of help. After flying to Florida and inspecting the boat we finalized a deal the day we arrived. It was a cash deal so I was very anxious to close fast. Two and a half days later (WOW) all documents were signed and I was on the boat. Saving me over a thousand dollars in motel fees. Amazing! I want to give a special thanks to Barbara, Ashley, Kim and others at Rick Obey & Associates for their over the top efforts in helping me with boat purchase.
I couldn't be happier. Ruby and I thank you. I would highly recommend these folks.
My Experience with Yolanda of Rick Obey & Associates
"I was introduced to Yolanda Phinney at Rick Obey as a yacht broker to help me find the right boat I desired. Yolanda asked me what my budget was and what the purpose of this boat was. After we discussed what boat I was looking for, my budget, the type of engines, the size etc. she said; I will send you some by tonight. Later that evening, emails came pouring in on different models and sizes, engine types and all were in or close to my budget.
As I went through a lot of them I became picky as I wanted this boat to be the best and one that I would be happy with for the rest of my days owning it. Yolanda and I were in constant communication about the boats she sent me and others she was looking at to send me. At one time there were so many choices I literally stayed up all night going through details, images, research and narrowed my findings to a few of the choices. By the next day, more boats came in. I had to once again dissect all emails to choose which would be the better boat for my purposes.
Once I picked what I thought would be the best boat, I discussed with my mechanic all about the engines. If he wasn’t happy with them, I was not getting the boat. After this one particular boat Yolanda found, I liked and my mechanic loved that particular engine, I went ahead with getting more info on it. Yolanda was great; she gave me all the information I needed and wanted on this particular boat. She then told me she would drive down to see the boat first hand and contact me when she is there so we can video chat and I can see the boat as she walks around. I felt bad because I knew her drive would be two hours or more one way just to go and see this boat. But she did it and this made me realize how she went out of her way to make sure that I, as her customer was to be a happy customer. After viewing the boat through video chat I was quite pleased. We did the necessary paperwork and began the process of moving forward in a purchasing direction. I made arrangements to fly myself and my mechanic over to see the boat. During this time, Yolanda had already started preparing documents, talking with others who would be included in a successful sale, getting the right information across to everyone. This seemed to be a lot of leg work and seemed to be another day at the office for Yolanda.
Once I got there, Yolanda made sure I had a rental car and hotel rooms at the best prices she could find. Once again, she went out of her way to accommodate my needs. We went to the boat and did a survey on it, got to know the boat a little and once this was all completed we did a sea trial with Yolanda right by my side. After Sea trial we went to the haul out slip and had the boat hauled to inspect the bottom, again she was right by my side. On this particular day, Yolanda dedicated over 13 hours to me physically. I was amazed at what she did. I spoke to her about changing the name on the boat, she said, “I’m on it” within minutes she had a quote back to me to get this done. I agreed to purchase this boat. Yolanda went home that night driving for hours once again and started fresh early the next day with all my paperwork needed to have a successful transfer of ownership. Within a day I was the new owner of a beautiful Sea Ray. Because I was not use to the waters around there, I asked her where the nearest fuel dock was, she helped me out with this information. I met up with Yolanda that evening to sign the remaining documents as well as get all my new owners documents. I then left to prepare the boat for departure to her new home. The next morning I was at the boat early and ready to go get fuel and depart for my next port. The boat ran great the entire time. I am grateful.
Yolanda’s customer service, to me is one that you rarely see in this day and time anymore; she was literally a one stop shop. I feel Yolanda “bent over backwards” for me, I am amazed at her knowledge in and around the entire marine department I do not think I could have had a better Yacht broker. I have not only accepted her as a Broker, but also as a friend. If there is anything you would need whether searching for a boat, boats parts, and cosmetic whatever to do with boats, Yolanda has the knowledge, and if she does not know she will either research it, or contact someone who does know.
Thank you Rick Obey & Associates and a huge Thank you to Yolanda for helping me to find my dream boat. I am one happy boater!
Capt. d’Von Archer
Johnny Wise (the yacht broker), and Ashley Lobrutto (the sales assistant)
"You guys have been amazing to work with, extremely polite and responsive to my questions and or concerns. I can’t thank you enough. Regards,"
"Thanks for providing an exceptional service, by being responsive, answering questions, proposing solutions to problems and communicating well before, during and after the closed deal. The personal approach to selling was the most positive aspect of our collaboration. I will absolutely recommend you to any of my family, friends, and associates that are interested in buying or selling a boat. And, by the way, you are invited to go boating anytime you’re in the area."
"We were very fortunate to have met Barbara at a boat show and appreciated her quick and regular contact leading up to the purchase of our yacht. She asked many insightful questions to understand our unique requirements and only showed us relevant considerations. She represented us very well during the closing process and helped with all the details. Once the yacht was in our possession she has stayed in regular contact to make sure our ownership experience was fulfilling. We appreciated her service so much that we referred her to friends and their experience was much like ours concluding in a yacht of their dreams. We highly recommend Barbara for anyone looking for a broker that will locate a yacht meeting their needs, represent them in the closing process, make sure every deal is completed accurately, and then ensure a great cruising experience."
Tom and Staci Reilly
"I met Barbara at the Newport Boat Show in 2015, where she was representing Sunseeker. I was in the market for a new boat and I knew within minutes of meeting Barbara that I wanted to work with her. Her professional attitude, knowledge and competence gave me confidence that my wants and needs would be her biggest priority.
Over the next few months we were in constant communication, while Barbara helped me acquire the perfect yacht – a 57 McKinna. We made a strong offer and her exceptional negotiation skills resulted in a quick close.
Immediately after, I listed my 440 Cruisers Express for sale with Barbara and as a result of her comprehensive marketing strategy, we got two great offers within a week!
Throughout both transactions, I always felt that Barbara had my best interest at heart and that no matter what the challenges, she always addressed them immediately with instant solutions, providing me with the greatest level of comfort and ease!
I couldn’t be happier with my new yacht and probably won’t be looking for another one anytime soon, but when I do, Barbara will be my broker! In the meantime, I will recommend her to all my friends and family and look forward to having her join us on our boating adventures!"
"It's been a pleasure to work with Rick Obey and Associates over the years because of his ability to sell and market my used vessels and his extensive knowledge of working with the factory in defining the specifications of new vessels. Rick is a hands on broker/dealer who knows his product line and helps the buyer define the best possible value in new boat purchase."
Rick Obey has been very helpful before,during and after the purchase of our new boats. We have purchased 2 new Sunseekers over the past 3 years and have been delighted with the professional level of service. Rick is very knowledgeable and assisted in every step of the sale. He was constantly available & very helpful which has made the buying experience smooth for both transactions.
"I have known Rick for five years now and have had great success. He has sold me new boats where the transaction was completed with great success. He has also had the same success with the re-sale of my existing boats. I couldn't be happier."